Terms of sale

General conditions
(pursuant to Chapter I, Title 3, Part 3, of Legislative Decree 206/2005 and subsequent amendments and additions)

1. Introduction and effectiveness of the General Conditions
These General Conditions of Sale (hereinafter referred to as “General Conditions”) concern the purchase of products, made at a distance and made available via the Internet at https://www.icea.it/ (in followed by the “Site”) in compliance with Italian law, as per D.lgs 206/2005 and subsequent amendments and additions (hereinafter referred to as the “Consumption Code”).
The product vendor and owner of the Site are: ICEA srl. with legal and production headquarters in Mignanego (GE) via Trieste 13 A cap 16018 P.I. 02255230100 – E-mail address: icea@icea.it.
Before entering the order, the consumer who accesses the Site for Purchase (hereinafter “Customer”) is required to read carefully these General Terms and Conditions which have been made available to him on the Site and which can be consulted at any time from the Customer through the link contained in the confirmation email of each order to allow it to be played and stored.
If person who purchases on the Site requires the issue of invoice and / or is not a “consumer or user” as defined in art. 3, paragraph 1, lett. of the Consumption Code, will not apply the Disposal Rules of Art. 7 of these General Conditions and, more generally, the forecasts that under the same Consumption Code apply only to “consumers”.

The contracts concluded through the Site are governed by these Terms and Conditions in accordance with Italian law. The language available to conclude the contract is English
2. Choose and order the Products

The characteristics and price of the various products on the Site (hereinafter referred to as “Product” or “Products”) are shown on the page for each Product.
In order to purchase the Products, the Customer must complete and submit the order form in electronic form, following the instructions contained on the Site. The Customer must add the Product to the “Shopping Cart” and, after having read the General Terms and Conditions Privacy and confirming their acceptance, you will need to enter your shipping and billing information, select the payment method you want, and confirm the order.
By submitting the order from the Website, which has a contractual value, the Customer acknowledges and declares that he has read all of the information provided to him during the purchase procedure and accepts these General Terms and Payment in full.

The contract between the Supplier and the Customer shall be deemed to have been concluded by acceptance of the order by the ICEA company, acceptance which is communicated to the Customer via an acknowledgment of the order itself containing a reference to these General Conditions, the order number, shipping and billing details, the list of products ordered with their essential features and the total price, including delivery charges. If the Customer finds any errors in the ordered order, it will be possible to cancel the order within the next 12 hours after receipt of the confirmation email, by sending an e-mail to icea@icea.it or by calling 0187630194. After that, the order will be processed for shipment and no changes or cancellations will be accepted without prejudice to Customer’s rights under the following Article 7.
Once the order has been received, the company will check the availability at the warehouse to evade the order itself. In the event that one or more Products are found to be unavailable, the Customer will be promptly sent via e-mail to the Customer, who will within 12 working hours have the right to reply to confirm the dispatch of the available Products, provided the order the total shipping object meets the minimum required order, or cancel it. If no response is received within this period, the order will automatically be canceled.
If the order is confirmed, the amount of missing items will be canceled depending on the payment method chosen.
3. Product Information

Product information and features are available, along with its Product Codes, on the Site.

The visual representation of Products on the Site, if available, normally corresponds to the photo image with the descriptive card. It is understood that the image of the Products themselves is for the sole purpose of presenting them for sale and may not be perfectly representative of its features and qualities but may differ by color and size.
If there is a difference between the image and the product card, the description of the product card is always faithful.
4. Prices and shipping
Product prices are inclusive of all taxes and duties. All prices are in Euros.

• Shipping to Italy:
All over Italy, shipping is included in the cost except for specific exceptions (Sicily, Sardinia, smaller islands, Venice and lagoon).
• Outbound Shipping:
The cost of shipment abroad varies according to destination and will be processed at customer request.

5. Payment methods and billing

5.1 Payment Methods
The payment of the Products Price and the related delivery charges can be made by credit cards, PayPal, x pay or prepaid cards.
Credit cards or prepaid cards
The circuits on which you can buy on the site are:
Visa / Visa Electron
• PayPal
Once the order is confirmed, Customer will be redirected to the PayPal site where he can make payment with his account or by using a prepaid card, or in any other way accepted by Paypal and his credit institution and with respect to relative conditions
5.2 Billing Orders
If the purchase is executed by a company with P.iva, you may request the invoice to be sent by writing to the email address: icea@icea.it, by entering the invoice data -complete tax code and / or IVA- form filling in before completing the order. The professional is responsible for the correct inclusion of billing data and is expressly informed that in the event of a request for the invoice being made at the time of order, it will not be possible to request it later.
6. Shipping and delivery
Products purchased on the Site will be delivered to the address indicated by the Customer during the purchase procedure in the “Shipping Data” field.

All purchases will be delivered by express courier (hereinafter referred to as “Courier”) from Monday to Friday, excluding holidays and national holidays.
The company is not liable for unforeseeable or unforeseeable delays.
The user is required to find a person on the discharge, indicated in the “merchandise destination” field on the basis of the delivery receipt received by the courier via sms or e-mail.

7. Right of withdrawal
The exercise of the right of withdrawal is subject to the sending to the company providing a communication by means of a suitable (mail to icea@icea.it, registered letter A / R) within and not more than 14 days after receipt of the product.
Once the communication has been received, the company will open a practice for the management of the return, provided that the cost of returning the product is to be borne by the customer.
The right of withdrawal is governed by the following conditions:
1. The Customer has the right to withdraw from the Purchase Agreement only if the product received is not in conformity with the Order Confirmation or the Product Card, or in case of damage to the carriage which is prejudicial to its usability (eg breakage, crushing, contamination), provided that such damage is documented at the time of delivery with a special signature on the courier’s tablet.
2. Redemption is subject to receipt of the Product by ICEA, which will verify the damage or non-compliance with the payment method used by the customer at the time of purchase of the Products.

8. Errors and Limitations of Liability
Product Information provided through the Site is constantly updated. However, it is not possible to guarantee the complete absence of errors which, therefore, ICEA will not be held responsible, except in cases of serious or gross negligence.
ICEA reserves the right to correct errors, inaccuracies or omissions even after an order has been sent, or to modify or update the information at any time without prior notice, without prejudice to Customer’s rights under these General Terms and Conditions and the Consumption Code.
Except of gross negligence or guilt, any Customer’s right to damages or the recognition of any indemnification and any contractual or non-contractual liability for direct or indirect damages to persons and / or property caused by non-acceptance or evasion, even partial, shall be excluded , of an order.
9. Complaints
Any complaint should be forwarded to ICEA using the email icea@icea.it or by calling +39 0187630194 from Monday to Friday, 8.30 to 12.30 and 14.00 to 17.00 excluding public holidays or by registered letter with the following address: address:
ICEA srl
Via Trieste 13 °
Mignanego (GE)
Cap 16018
The company undertakes to respond to all requests received within a maximum of 15 working days.

10. Applicable Law and Competent Burial
The sales contract between the Customer and the ICEA Provider Company is understood to be concluded in Italy and governed by the Italian Law. For the resolution of disputes concerning the interpretation, execution or termination of these General Conditions or individual purchase orders, only the Genoa Court will be competent.
According to Article 1341 c.c. the Customer declares that he has read and agreed specifically to the following Articles of these General Conditions: 1 (premise), 2 (choose and order products), 3 (product information), 4 (prices and shipping), 5 payment), 6 (transport and delivery conditions), 7 (withdrawal rights), 8 (faculty of correcting mistakes – exclusion of liability), 9 (complaints), 10 (competent court).

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